privacy policy

Las Colinas Federal Credit Union is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members’ privacy. You can be confident that your financial privacy is a priority of this credit union. Under federal law we are required to give you this privacy notice. It explains the credit union’s privacy policies and practices concerning the personal information we collect and disclose about our members. If after reading this notice you have any questions, you may contact us at:

Las Colinas FCU
Attn: Member Services
555 Cimarron Trail
Irving, Texas 75063

 

Information We Collect About You
We collect nonpublic personal information about you from the following sources:
  • Information we receive from you on applications and other forms;
  • Information about your transactions with us and others;
  • Information we receive from a consumer reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.
 

Information We Disclose About You
We may disclose all of the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality precautions and limit the use of information we provide. We do not permit the companies to sell the member information we provide to other third parties.

In order to conduct the business of the credit union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.
 

Disclosure of Information about Former Members
If you terminate your membership with Las Colinas FCU, we will not share information we have collected about you, except as permitted or required by law.
 

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
 

What Members Can Do to Help
Las Colinas FCU is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
  • Protect your account numbers, card numbers, personal identification numbers (PINs) and passwords. Never keep your PIN with your debit or credit card.
  • Use caution when disclosing your account number, social security number, etc., to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not have to ask for it.
  • Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please contact the credit union.
 

Third-Party Links
We do not endorse or guarantee the products, information, or recommendations provided by linked sites. The Credit Union is not liable for any failure of products or services advertised on linked sites. Third-party Web sites may provide less online security than our site. And further, each third-party link may have a privacy policy different than your credit union; thus we encourage you to review each privacy policy for your own protection.
 

Looking Out for Children
We do not knowingly market to or solicit information from children under 13, nor do we post offensive material that is harmful to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. We encourage parents and legal guardians to supervise the activities of children when using Web sites. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our Web sites may link.
 

Additional Rights
Some states may provide additional privacy protections under existing or future state laws. We are committed to complying with applicable law when we share your information.
 

Contact Us
If you have any questions regarding this Privacy Notice, please contact us at 800-851-5132.